Trusted by Payers Globally

Adopt solutions built by practitioners.

Vidal Health provides technology solutions across the full Payer lifecycle — from claims and fraud to underwriting, provider networks, and member engagement. Purpose-built for health insurance, with intelligence embedded in every workflow where it matters.

99.9%
Platform Uptime
Claims Intelligence
14,392
Claims Processed Today
↑ 9.2% vs yesterday
98%
Auto-approve
0.2%
Fraud Rate
4.9★
CSAT Score
Recent activity
CLM-00841₹ 24,5000.3sApproved
CLM-00842₹ 1,12,0000.4sApproved
CLM-00843₹ 8,2001.2sProcessing
$2.3M
Fraud Recovered (YTD)
150M+
Lives Covered
Pan-Asia
Operations
Enterprise
Scale
20+
Years Domain Depth
Platform Capabilities

Modular by design. Connected by intelligence.

Every Vidal Health product solves a specific problem on its own. Deployed together, they share data and decision context across every workflow — compounding value that disconnected systems can never produce.

01Vings — Core Insurance Platform

The operational backbone of your health insurance business.

VINGS runs the complete insurance lifecycle — policy, claims, underwriting, provider management, fraud, and billing — on a single connected system. Cognitive intelligence is built throughout, so the platform doesn't just process transactions. It supports better decisions at every step of the adjudication cycle. No stitching systems together. No gaps in the intelligence layer.

  • Supports ICD-9, ICD-10 AM/CM, CPT, CDT, Drug codes, ADA guidelines for Dental
  • Modular by design — adopt specific capabilities or the full system
  • Clinical intelligence built into adjudication from the ground up
  • Designed for health insurance operations — not adapted from another vertical
Explore VINGS Platform
VINGS · Live Operations
14,392
Claims adjudicated today
↑ 9.2% vs yesterday
98%
Auto-approve
0.2%
Fraud Rate
4.9★
CSAT Score
02ClaimShield — Fraud and Abuse Identification

Fraud doesn't announce itself. Your detection shouldn't wait for it.

ClaimShield runs 7.5mn+ medical rules to identify clinical abuse — Clinician patterns, high cost service trends, cross-rule correlations, and more. For paper-driven reimbursement claims, our digitization engine converts unstructured handwritten or printed documents into structured output, with fraud checks covering document tampering, AI manipulation, syndicate analysis, and more.

  • Clinical rules engine built for health insurance fraud and billing patterns
  • Cognitive AI detects what rules alone cannot catch across claims history
  • Document intelligence flows directly into fraud checks
  • Integrate at the time of claims processing or post-payment audit
Explore ClaimShield AI
Fraud Detection · Live
94%
Detection accuracy
Alerts before payment release
Pre-pay
Intervention
Real-time
Alerts
Clinical
Rules Engine
03ENIGMA — Document Intelligence

Clean data doesn't happen by accident. It starts at the document.

Every claims decision is only as reliable as the data behind it — and that data starts with a document. ENIGMA extracts structured, usable information from any health insurance document, across formats and languages, and feeds it directly into adjudication and fraud detection. What used to require a manual handling step becomes an automated input. Deploy standalone, or embedded inside VINGS as the data quality layer the entire platform depends on.

  • Processes scanned, digital, handwritten, and multi-language documents
  • Structured output feeds directly into claims and fraud workflows
  • Removes the manual document-handling bottleneck from high-volume operations
  • Standalone or embedded within VINGS — your choice
Explore ENIGMA
ENIGMA · Processing
92%
Auto-processing rate
Multi-format · Multi-language
Any
Doc Format
Multi-lang
Support
Embedded
or Standalone
Implementation

Live in weeks.
Not after a two-year project.

API-first and modular. Connect the capability you need now — without displacing your current systems. Expand the suite on your own timeline.

See a live walkthrough
01Discover
Map your operations
Week 1–2

We map your workflows, clinical rules, policy logic and regulatory environment — then configure the platform around your operations, not the other way around.

02Integrate
Connect, don't replace
Week 2–6

API-first architecture and pre-built connectors integrate our solutions with your existing claims, TPA, and hospital systems. No infrastructure replacement. No data migration risk.

03Validate
Test with your real data
Week 4–8

Joint POC using your actual claims, documents and operational data — with a parallel run against your current system until both sides are confident.

04Go Live
Live — then keep scaling
Week 8+

Go live with dedicated operational support. Add modules at your own pace as the business grows and new operational needs emerge.

Enterprise-grade by default
Enterprise Security
ISO 27001 · SOC 2 · End-to-end encryption
99.9% Uptime SLA
Cloud-native · Multi-region · Auto-scaling
Data Sovereignty
On premises or hosted on local cloud instance
Why Vidal Health

Why Vidal Health, not a generic platform.

Most insurance technology was built to process transactions. Vidal was built to run the operation — with two decades of health insurance focus, and an architecture where every function shares the same intelligence layer.

20 years of practitioner expertise.

Two decades of focus on a single vertical. Built around the operational reality of health insurance — claims logic, clinical complexity, provider contracting, and multi-market regulation.

Start with one. Scale to the suite.

Every Vidal Health product solves a real problem on its own and connects into the wider suite. Solve your most urgent gap first — expand as your needs grow, without re-platforming.

Intelligence in the workflow, not alongside it.

Clinical AI is embedded inside adjudication, fraud detection, and document processing — not a reporting layer applied after the fact. Better decisions happen where decisions are made.

Infrastructure built for insurance scale.

Cloud-native architecture designed for enterprise claim volumes and live health insurance uptime requirements. Scale is built in — not bolted on.

Configured around your operations.

Your clinical rules, policy logic, and regulatory requirements are built in before go-live — not generic defaults you work around. Implementation is a structured partnership from day one.

Built by Doctors and Engineers.

Our team combines clinical expertise with deep engineering — bringing together the domain knowledge of practitioners and the technical rigour to embed it into scalable, production-grade systems.

Your operation is the best place to start.

Walk through the suite with our team — in the context of your workflows, your challenges, and your market. No standard demo.