Two decades of health insurance expertise, engineered into technology.
AI-enabled technology for payers globally — built by practitioners who have spent 20+ years at the intersection of clinical, operational, and regulatory complexity.
Two decades of continuous evolution
From one of India’s first TPAs to an AI-native health insurance technology platform.
TPA incorporated — one of the first in India, managing health insurance for leading insurers.
Swiss Re joins as shareholder, validating the model and accelerating growth.
Started servicing government health schemes, dramatically expanding lives under management.
TTK group exits — Vidal Health becomes a 100% independent subsidiary, sharpening technology focus.
Expands internationally, acquiring Globalnet TPA to establish Gulf operations.
Acquires Vipul TPA, solidifying market share and operational scale across India.
Acquired by Bajaj Finserv Ltd — the start of the next chapter as an AI-native platform.
Built for the complexity of health insurance
Domain-native AI
Clinical NLP, document AI, and cognitive rules built specifically for health insurance — not generic ML adapted to the domain.
Modular architecture
Deploy a single capability or the full suite. Every module integrates via API with your existing stack.
Regulatory fluency
Workflows designed to align with regional health insurance regulation — embedded by design, not retrofitted.
Enterprise scalability
150M+ lives under management. Sub-second claim decisions. 99.9% uptime SLA across production.
Practitioner-built
400+ clinical doctors and 500+ technology specialists run actual insurance operations, not just software.
Outcome-driven
Every feature is benchmarked against measurable outcomes: loss ratio, STP rate, fraud interception, cost.
Operating across key insurance markets
Ready to evaluate Vidal Health for your organisation?
Our solutions team will walk you through the platform and how it maps to your operations.